Responsible Gaming
Gaming Should Be Entertainment
At AndTune, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to offer fair play and enjoyable experiences, it's important to understand that all games involve an element of chance and the house always maintains a mathematical edge.
Set a budget you can afford to lose, play for fun, and never gamble with money needed for essentials like rent, food, or bills.
Age Verification
Online gaming in India is restricted to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is greater. We take age verification seriously and reserve the right to request valid identification to confirm your age at any time.
If you are under 18, please do not access our platform. We are committed to protecting minors from gambling-related harm.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount wagered
- Gambling to escape negative emotions, stress, or problems
- Neglecting family, work, school, or other responsibilities due to gaming
- Experiencing mood swings or irritability when unable to game
- Borrowing money or going into debt to finance gambling
- Feeling anxious or unable to stop gaming despite wanting to quit
- Unsuccessful attempts to reduce or control gaming habits
- Risking important relationships, jobs, or opportunities
If you experience any of these warning signs, please seek professional help immediately.
Self-Help Tools & Safeguards
AndTune provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, monthly)
- Loss Limits: Establish a cap on the maximum losses you're willing to sustain
- Reality Checks: Receive periodic reminders during your gaming session showing how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set duration of play
- Self-Exclusion: Voluntarily exclude yourself from your account for a period ranging from days to years
To activate any of these tools, log into your account and visit the Responsible Gaming section in your settings, or contact our customer support team for assistance.
Support Organizations
If you or someone you know is struggling with problem gambling, please reach out to these organizations for confidential support and resources:
India
- All India Gaming Federation (AIGF): Industry body promoting responsible gaming practices
- Indian Psychiatric Society: Mental health support and referrals for gaming addiction
International Support Services
- GamCare (United Kingdom): www.gamcare.org.uk — Free, confidential support and treatment services
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counselling and support resources
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Educational resources and treatment referrals
- National Council on Problem Gambling (United States): www.ncpgambling.org — Helpline and treatment locator
All of these organizations offer free, confidential assistance and can be contacted 24/7. There is no shame in seeking help—support is available.
If You Need Help
If you believe you or a loved one has a gambling problem, please reach out for support today. Help is available, and recovery is possible. Do not hesitate to contact any of the organizations listed above or speak with a healthcare professional in your area.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.
Contact Us
If you have questions about responsible gaming tools or need support, please contact AndTune's customer support team. We are here to help and committed to your well-being.